Out of Office for the Holidays. We will respond to any issues/tickets after the New Year.
Merry Christmas and Happy New Year!
Thank you for choosing the inFlight addon for Microsoft Flight Simulator 2020. We strive to provide you with the best experience possible with our software.
Please be informed that all purchases of the inFlight addon are final and non-refundable. Once the purchase is completed and the software is downloaded, we cannot offer any refunds, exchanges, or returns.
We understand that circumstances may arise where you may encounter issues with the software. In such cases, we encourage you to reach out to our support team for assistance. Our dedicated support staff is here to help you troubleshoot any issues you may encounter and ensure that you can enjoy the full functionality of the inFlight addon.
We apologize for any inconvenience this may cause, but we believe this policy helps us maintain the quality and integrity of our product while also ensuring a fair and consistent experience for all our customers.
If you have any questions or concerns regarding our refund policy or the inFlight addon itself, please don’t hesitate to contact our customer support team at inflight@double5media.com.
Thank you for your understanding and for choosing the inFlight addon for Microsoft Flight Simulator 2020.